At Paragon Printing and Graphics, we take pride in providing our customers with high-quality custom products that meet their unique needs and specifications. Since these products are made specifically for each customer, we cannot accept returns or provide refunds once the order has been placed.
Therefore, it is important that you carefully review and confirm all details, including measurements, spelling, colors, and designs, before placing your order. We recommend that you double-check your order confirmation and contact us immediately if you notice any errors or discrepancies.
If you receive a product that is defective or damaged, please contact us within 3 days of receiving the item to request a replacement. We may request photographic evidence of the issue to help us determine the best course of action.
If we determine that the product is indeed defective or damaged, we will work with you to provide a replacement product that meets your specifications as closely as possible.
We want you to be completely satisfied with your purchase, so please don’t hesitate to contact us with any questions or concerns you may have. We appreciate your business and look forward to serving you.